Refund policy
Millionaire strands
millionairestrands@gmail.com
No Return and Refund Policy
Thank you for shopping at Millionaire strands. We appreciate your trust in our products and services. If, for any reason, you are not completely satisfied with your purchase, we are here to assist you with our exchange or store credit.
Returns
No Refunds.
For Store Credit
You have, 7 days to exchange an item from the date you received it. To be eligible for an exchange,((ITEMS (THEY) MUST NOT BE DAMAGED OR WARNED)Your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.
Please follow these steps to initiate a return:
- Contact our customer service team at [Millionairestrands@gmail.com] to obtain a Return Merchandise Authorization (RMA) number.
- Pack the item securely, including any accessories and documentation that were shipped with the product.
- Clearly mark the RMA number on the outside of the package.
- Ship the item to the address provided by our customer service team.
Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).
Exchanges
If you need to exchange an item for a different one, please contact our customer service team. You will be responsible for any price difference and applicable shipping fees.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to replace the item or issue a refund, as appropriate.
Contact Us
If you have any questions about our return and refund policy, please contact us at millionairestrandsgmail.com .Β
Last updated: Feb 7th, 2024Β
Thank you for choosing Millionaire strands. We value your satisfaction and appreciate your business.
Sincerely,
Millionaire strands
CEO Adia Ivy
millionairestrands@gmail.com